"Visit to A&E"

About: Norfolk & Norwich University Hospital / Accident and emergency

Had a fast passage through the department and in to minor injuries unit which was busy. The waiting time was stated as 2 hours but I was seen in just over the hour. The unit was well run, clean and the staff were helpful, pleasant and professional. I was treated with respect, dignity and professionalism.

Thank you for a job well done.

Story from NHS Choices

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Patient

We are pleased to hear that you had a good experience when you used our Emergency Department. The team will be pleased to receive your feedback and hear that the service was pleasant and professional.

Kind regards

Janice Bradfield

Senior Communications Manager

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