"Derriford and Bickleigh, Superb."

About: Derriford Hospital / Cardiology

Following my recent admission to Derriford hospital after a heart attack I was eventually transferred to Bickleigh ward, after spending a couple of nights in The Medical Assesment Unit due to lack of beds. I cannot praise staff highly enough in all departments, from cleaners to consultants, for their care and dedication during my stay. Everybody was attentive and caring and took the time to talk in order to ease the worry during my stay. How these people cope with such long hours and doing what they do is beyond me, they are wonderful people. The prognosis looks good following my treatment and, 2 weeks later I am feeling very well indeed. My sincere thanks to everybody. William Copley.

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Dear William

Thank you for taking the time to write in and share your experiences of the care you received from MAU and Bickleigh Wards. We make every effort to provide the highest standards of care and treatment at all times and it was lovely to read your wonderful comments.

I will ensure a copy of your post is shared with the all of the team involved in your care, as comments of support and thanks are so important to our staff and I know they will be be very grateful to read the positive comments you said about them.

I do hope you are recovering well.

With best wishes
Claire Jukes
Patient Experience Support Manager

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