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Excellent

Story from nhs.uk

"Excellent"

About: Stoke Mandeville Hospital / Pain Management

When i visited the place today as a patient i was greeted with a Hello and a smile, the whole time i was there they made you feel very calm. I dont think ive been anywhere in a hospital where All the staff seem so relaxed and Happy with themselves and treat the patients the same . I cant praise them enough. Thank you so much. I had this done at th cystoscopy suite.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 13/10/2016 at 15:36
Published on Care Opinion at 15:40

Dear mazeyh

Thank you for taking the time to post your feedback regarding your visit to the Cystoscopy Suite at Stoke Mandeville Hospital. I am very pleased to learn that you had a positive experience of our services, at what would have been a difficult time for you. It is further encouraging to hear that you were greated with a 'hello' and a 'smile' and that you found all staff to be happy and relaxed.

I will ensure your kind words of thanks are passed on to the team involved in your care.

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