"No communication"

About: King's College Hospital (Denmark Hill)

My daughter attended for a pre operative appointment. The nurse had not checked if they had the notes, so we had a wasted journey across London. We have waited over a year for this operation. I have concerns about my daughter having general anaesthetic from a hospital that cannot even find notes.

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Response from King's College Hospital (Denmark Hill)

I am sorry to hear that your experience has not been satisfactory. It would be helpful if we could have a bit more information so that we can look into the issues that you have raised and I would encourage you to contact our Patient Advice and Liaison Service on 020 3299 3601 or email PALS at kch-tr.PALS@nhs.net