"XRay"

About: Queen Alexandra Hospital

I visited the xray department yesterday for a CTscan. Sitting in the waiting area , where l was asked to drink three cups of water , from a disgusting water pump. There was a leak dripping from the pump , a dirty cloth on the floor to soak spillage, no slippery floor sign was placed in that area , l nearly slipped as did another person . l sadly have to say l was disappointed with the department , it's amazing how much is observed whilst waiting on a dirty chair, in a neglected department where people feel uncomfortable .

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

I am sorry to hear of your observations and experiences whilst within the Imaging Department.

Please be assured that your comments will be shared with the area concerned. Regards.

Debbie

  • {{helpful}} of {{total()}} people think this response is helpful