"big cock up"

About: The Princess Royal Hospital / Trauma and orthopaedics

my wife has been waiting 6 months for an apointment at orthopaedic fracture clinic this had already been changed once (by the hospital) her appointment was for 1.30-we got there at 5 past one--at about 2-20 we and four other people were called into an office and told the doctor we were going to see was on holiday-and they had only just found out that they weren't there.

one lady had had two texts to remind her of her appointment..they must have had a morning clinic so what happened to those people? they must have known this at 9 o clock in the morning.so why didnt they call us-? - peter gurney

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