"excellent treatment from everyone"
Posted by Gust396 (as ),
I attended Crosshouse Hospital A&E with a swollen right knee diagnosed as an osteoarthritic flare up. I had excellent treatment from everyone involved starting from the receptionist who saw my discomfort and fetched me a wheelchair, and after only a short wait a nurse wheeled me to a cubicle. I should add that I have had similar flare ups to the right knee on rare occasions over the past fifty years following the removal of a cartilidge, but the swelling and pain normally subsided in a short while. However, this particular episode has not resolved itself. My thanks to the junior doctor and her senior (Dr Mulligan? ) for their attention. However, I was particularly fortunate in my view that Gemma, a physiotherapist is part of the A&E team and recognised the problems and has implemented remedial action to resolve any problem.
Thank you all.