"A&E"

About: Broomfield Hospital / Accident and emergency

I got a cab into A&E with severe stomach pains and passing blood. I was seen quickly and blood and urine was taken (that was it) but then I was left in the waiting room for nearly 7 hours (all night) and never saw any doctor or anything was explained to me. I was very tired and in lots of pain. In the end it was morning and I phoned my GP who saw me straight away. Disgusting service

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Responses

Response from Mid Essex Hospital Services NHS Trust

Thank you for taking the time to give us this feedback. On behalf of the Trust I wish to apologise for the poor experience you had in our A&E Department. Please be advised that if you wish to pursue this matter further please email terence.large@meht.nhs.uk with your contact details so that we can get this matter investigated. Pleased be assured that your comment will be shared with the Senior Clinical and Managerial Team.