"Urology clinic"

About: New Cross Hospital / Urology

I recently visited the urology outpatient clinic and was surprised how dis interested the consultant was and very rushed and didn't listen to what we had to say the only plus side was we was seen on time but rushed

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Responses

Response from New Cross Hospital

Thank you for taking the time to post your comments relating to your recent patient experience in our Urology Department.

I am sorry for any distress that this matter has caused.

If you would like to discuss your concerns further, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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