"Very dissatisfied"

I visited the doctor and i waited for two hours to get a response from them. However, three other people that got in the hospital way after me got in the doctor's room before me. However, beforehand the doctor took 1 hour break without calling any patients in. And the receptionists are very rude.

Story from NHS Choices

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Responses

Response from Barking Hospital

Thank you for providing your feedback regarding your visit to Barking Hospital Walk-in Centre. There are lots of services provided at the Walk-in Centre, which are provided by different Organisations. Without knowing which Doctor or service you are referring to, I am not able to direct your feedback to the appropriate organisation. If you would like to contact our PALS team and provide them with more information, they may be able to re-direct your feedback to the most appropriate service. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Kathryn Halford

Chief Nurse

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