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Not satisfied at all. Doctor stipulated they...

Story from nhs.uk

"Not satisfied at all. Doctor stipulated they..."

About: Harrogate District Hospital / Maternity

Doctor stipulated they wanted baby out. Nothing!

They don't keep her informed of what's going on. Two days later. Nothing!

No further forward.

I rang to tell them I was unhappy. My daughter said the few not all have treat her as if she is nothing. These are not the first dealings I've had with yourselves. This is the first time I've complained. I would never recommend Harrogate hospital. I don't want "sorry" I want care. These are people's lives. Most importantly, my daughter and my grandson. Awaiting a prompt response which will probably be quicker than the midwives. Lorraine

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Responses

Response from Communications and Marketing Manager, Harrogate and District NHS Foundation Trust 7 years ago
Harrogate and District NHS Foundation Trust

Submitted on 15/11/2016 at 08:41
Published on Care Opinion at 12:16

Good morning - thank you very much for your comments. Clearly, this is something we would like to investigate further and feed back to you about.

In the first instance, please could you contact our Patient Experience Team and we can take it forward from there.

http://www.hdft.nhs.uk/patients-visitors/facilities-for-patients-and-visitors/patient-experience-service/

Many thanks.

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