"Exceptional Hospital"

About: Spire South Bank Hospital

I had a left ear meatoplasty on the 28th July, I arrived in the morning having been given all information relating to my operation, i was shown quickly to the ward and was looked after by a number of nurses and when the consultant came round I was given a rough time as to when the operation would be. I was taken up to theatre by a very kind member of staff who did everything possible to keep me relaxed prior to the operation, after the operation I was looked after during recovery and was taken back to the ward to recover further, since the operation I have been twice with a couple of concerns where the hospital reassured me that everything was ok. I feel like it was a privilege to have been referred here from the Worcester NHS hospital, the quality of the care was excellent and I can't say how good this hospital was.

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Responses

Response from Spire South Bank Hospital

Thank you so much for taking the time to review your experience here at South Bank. We are touched that you felt privileged to have your surgery carried out here, and are thrilled to hear that you think the hospital is exceptional!

Your comments have been shared with the team.

Kindest Regards

Frankie Brennan

Customer Experience Manager

Spire South Bank Hospital

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