"Quick and proffessional treatment at the Urgent..."

About: Bishop Auckland Hospital

after an accident at home the Urgent care centre treated me quickly and Professionally and arranged further treatment at Durham University hospital the next day. Very impressed with all the staff who treated me.

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Response from Bishop Auckland Hospital

Dear Dave

Thank you for providing feedback on your recent visit to the Urgent Care Centre at Bishop Auckland Hospital as well as the University Hospital of North Durham the next day.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with both Matrons to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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