"Let my father down"
About: Lanarkshire Community Services / GP Out of Hours service Lanarkshire Community Services GP Out of Hours service NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service)
Posted by spambo (as ),
My father had motor neurone disease and he passed away in march 2016 in his own house. at 2. 40am my mum & aunt were with him I got to my mums home 20 -30 mins later. I called nhs 24 at around 3-30am. I called 4 to 5 times. the police had to attend and they also called NHS 24 a few times and to add to my familys pain they did not sent anyone to my mums house till 2-40pm later that day. the police could not leave until my dad was officially pronounced dead I think the length of time they got a doctor out to see him and pronounced him dead was far to long and to this day we have not had any one say sorry to the family and sorry to the police for holding them up for nearly 12 hrs. we could not arrange for a funeral director until my dad was declared dead.
No family should have to wait that long for help from any doctor or NHS 24