Posted by Anonymous
I have recently started wearing contact lenses, however several lenses have been split in their container. Dailies Multifocal) Wasn't sure if this was the norm. I meant to ask about it when I next collected my months supply, but I was busy at work and couldn't collect them I asked my husband to collect and he forgot to mention it. I have had two contact lenses split in my eye and because I was at work and couldn't leave, had to carry on with bits of contact lense swimming around in my eye, I couldn't see it to get it out. Just brought the matter up with one of the staff who was manning the reception and what a poor attitude. if you don't let us know about it we can't do anything about it - I was merely asking what can be done or is it normal for this to happen, perhaps the contact lense isn't the right one for me - I think they were worried I was looking for a refund. Very poor indeed. I think it might be time to try the optician across the road.