"A recent appointment"

About: Hairmyres Hospital / Ear, Nose & Throat

(as the patient),

I arrived at ENT at Hairmyres Hospital last Friday 45 minutes early for my appointment. The gentleman on reception said I was very early but I said I would rather be very early than 5 minutes late. I said should I go for a coffee and he said the audiologist, Gerry, might fit me in early I was taken almost immediately and the explanation of the treatment I would receive was great.

Thank you for polite and knowledgable staff.

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Responses

Response from Sharon Falconer, Chief Audiologist, Audiology, Monklands District General Hospital, NHS Lanarkshire

Thank you George1950 for taking the time to give us feedback on your recent appointment at Audiology in Hairmyres Hospital. I am pleased you had such a positive experience and will definitely pass your comments to the staff concerned.

Kind Regards

Sharon Falconer

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Update posted by George1950 (the patient)

Thank you Sharon for reading my story, George1950