About: Russells Hall Hospital

I cannot thank all the staff who dealt with me enough; they were kind, patient and considerate.

All my fears were addressed with care and sensitivity and I was kept fully informed about what was going to happen to me.

In a climate of criticism, it's about time the NHS were given credit for what they do; I was staggered by what staff were able to achieve in spite of the huge demands on their time and it seemed that everyone was already doing something when being called upon to attend to something else.

I would have no reservation in recommending Russell's Hall A&E to anyone who needed genuine emergency treatment.

Thank you for looking after me.

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you, Paul, for submitting feedback about your experience of our A&E Department. It is wonderful to hear how impressed you were with the care and treatment you received from our staff and that you were kept well informed throughout your visit. We have passed your lovely comments onto the team.

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