"It's easy to get appointments and the staff are always really helpful"

About: General Practices in Liverpool

(as a staff member posting for a patient/service user),

What was good? Everything, I never have complaints. It's easy to get appointments and the staff are always really helpful. I'm moving home so will have to move practice, I'm gutted.

It could be improved by having patient's names should come up on the screen as people miss their call and you then have a lot longer to wait.

Story added Healthwatch Liverpool on behalf of patient at Grey Road Surgery

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