"I felt really looked after and not just another patient"
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS West Midlands Ambulance Service NHS Foundation Trust / Emergency ambulance West Midlands Ambulance Service NHS Foundation Trust Emergency ambulance Brierley Hill DY5 1LX
Posted by LD47 (as ),
I was admitted with acute back pain. From the ambulance technicians who brought me in, to discharge from cdu, the team were so lovely. I was at a work meeting in Birmingham, far from home and the staff were so nice from the lovely tea lady to the porter and dr and staff and student nurse. I was feeling panicky at being far from home but from the minute I got to ae I felt really looked after and not just another patient. I would really like to acknowledge these lovely staff members. Great staff...The Trust should be proud x