"Ward 62 - outstanding!"

About: St Mary's Hospital (Manchester)

I would like to thank all the staff on ward 62 for the outstanding care I received; I spent time on the ward following a myomectomy. From the moment I arrived for my surgery, right through to being discharged, I was treated with respect and a determination that my experiences would be positive. I was talked through everything that would happen and no question I had was dismissed. The quality of nursing care oaths ward is excellent. I was also struck by the kindness of the staff who clearly want their patients to be comfortable and free of anxiety during their stay - they achieved this easily. The staff on ward 62 are an exceptional group of people and I thank them for everything they did to help me through a tough time.

Story from NHS Choices

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Response from Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for your positive comments posted on the NHS Choices / Patient Opinion website regarding your care on Ward 62 at Saint Mary’s Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you felt treated with respect and kindness and the staff ensured you felt comfortable and free of anxiety during your stay. I can assure you that we have passed on your thoughts to Mrs Kilcoyne, Lead Nurse for Gynaecology and Mrs Devaney, Matron for the wards and Outpatient areas and the staff involved.