"My 92 year old mother was admitted ..."

About: Airedale General Hospital

(as a relative),

What I liked

My 92 year old mother was admitted to ward 3 in January 2010. The standard of treatment she received was exemplary but, just as important, she was cared for with great compassion, dignity and respect at all times. It was a difficult time for our family but the staff recognised this and supported us wonderfully. Our special thanks to the ward sister who was a star!

What could be improved

It was sometimes difficult to find somewhere to park the car.

Anything else?

Only our sincere thanks to everyone; we didn't feel like just another statistic but made to feel like we mattered and that is something that is becoming rare in these days of measures and league tables.

Story from NHS Choices

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