"Air Mattresses are not good and nursing staff."

About: Royal Free Hospital

I was admitted recently for diverticulitis in 7west in think. I am very satisfied with the treatment and the staff. The only bad thing that I have noticed that the nursing staff talks in their own language and also some of them hardly understand English. But one thing that I was not very happy was with the air mattresses. At present I having a serious dizziness problem. My head was spinning while lying on the bed. I was feeling very nauseous and was unable to eat anything. I complained but no action. So on the last day I was provided with a normal mattress before I was discharged. Apart from that I have no complaint. Many thanks

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Free Hospital

Thank you for your review, we're glad you were satisfied with your treatment. We really appreciate your feedback and will pass all of your comments on to the department. If you'd like to speak with us about this further please contact our PALS team on rf.pals@nhs.net.

  • {{helpful}} of {{total()}} people think this response is helpful