"confidentiality"

About: King George Hospital

my husband had to have an aniogram he was treated well by the staff but all the people that were having this done were all sitting next to each other like a conveyor belt whilst waiting for the doctor to come and give results no privacy at all everyone could hear everyone's results which is not acceptable,when it was my husbands turn he was told he will have to go to barts for further treatment then moved on to the next patient did not tell him the seriousness of this did not give us chance to ask any questions when i called him back to ask him a question it was like i was being a nuisance.

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Responses

Response from King George Hospital

Thank you for taking the time to leave feedback regarding your visit to the Cardiology Department at King George Hospital, with your husband. Patient Confidentiality is very important to us and I am sorry if this was not the case during your visit.

If you would like to discuss your concerns further, please contact our Patient Advice and Liaison team. They can be contacted on 01708 435 454 or email PALS@bhrhospitals.nhs.uk.

Please be assured that your feedback will be passed onto the Divisional Nurse for this area.

Yours Sincerely

Nadeem Moghal

Medical Director

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