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Cardithoracic Surgery

Story from nhs.uk

"Cardithoracic Surgery"

About: University Hospital (Coventry)

In June this year I was referred to the clinic with a lung problem. From the first visit to the clinic my family and I were impressed with efficieny of the department. The nurses were considerate and kind, my appointment with the consultant was excellent everything explained in terms which you could understand. From that first appointment I was swiftly given appointments to various clinic all of which were admirable. The final outcome was an operation, all avenues of the surgery were explained by the consultant and the staff associated with the operation where excellent.

My outpatient appointment after surgery with my consultant was efficiently executed and the outcome was rewarding. Thank you to all concerned.

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Responses

Response from University Hospital (Coventry) 7 years ago
University Hospital (Coventry)

Submitted on 11/08/2016 at 11:43
Published on nhs.uk on 12/08/2016 at 02:31

Thank you for providing feedback on your recent experience having Cardiothoracic Surgery at University Hospital, Coventry.

I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is particularly pleasing to hear that our staff were kind, and explained everything to you before your operation, and then provided you with excellent care.

This is exactly the standard of care which we aim for.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments are being shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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