"Devastated"

About: City Hospital campus / General surgery

(as the patient),

I was admitted to Nottingham City Hospital on a cancellation for surgery., My consultant came to see me in the morning to say I was on the afternoon list and all would be sorted during the surgery. I was prepped for surgery and was waiting to go when the consultant whose list it was came to see me to say that he would not allow my surgery on his list and sent me home. he told me that the problem would disappear by itself but could take months or more than a year. Despite me trying to tell him that the pain keeps me awake at night as well as hurting during the day, it seemed to me he wasn't bothered about that and still sent me home.

I am devastated at being treated like that. I think this is disgraceful.

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Responses

Response from Helen Limb, Patient and Public Involvement Manager, NHS Rushcliffe Clinical Commissioning Group

Thank you for your comments. We have passed them on to the hospital, where they take your comments very seriously. However, without further details it is difficult for them to investigate fully and take steps to act on the issues. If you would be happy to share some further information, please contact their PALS team on pals@nuh.nhs.uk or call 0800 183 0204

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