"Terrible staff and ridiculous decision"

Was recommended a procedure by a medical professional as I was in a lot of pain, called to find out when the appointment had been scheduled and was told I wasn't getting an appointment because it was only used as a tool for diagnosis. This is absolutely ridiculous, the procedure was a tool to lead to diagnosis and may now leave me without answers and in pain for the rest of my life. Terrible staff and patient care, I am appalled at this treatment.

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Responses

Response from University Hospitals of Leicester NHS Trust

Dear Reviewer,

We are very sorry to hear about your concerns regarding your treatment at Leicester’s Hospitals. So that we can investigate further and provide you with a response can you please send us your details (Name, address, date of birth and NHS number) to communications@uhl-tr.nhs.uk along with further details about the department/team you visited at the hospital.

Kind regards,

Communications Team

Leicester’s Hospitals