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"ward 32 gynaecology"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I had a pre admission appointment with a nurse named Karen who was absolutely lovely and took a lot of time talking to me and made me feel so much better about my procedure. She also came and spoke to me when I was being admitted to the ward which I thought was very kind of her. The staff who looked after me could not have been more sensitive and kind, they made a horrendous situation bearable and did an amazing job and I will always appreciate them and how they were on that day, it was a positive experience to have them look after me on a very upsetting day.

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Responses

Response from Jacki Smart, General Manager, Clyde Sector, NHS Greater Glasgow and Clyde 7 years ago
Jacki Smart
General Manager, Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 08/08/2016 at 18:44
Published on Care Opinion on 09/08/2016 at 12:04


picture of Jacki Smart

Hello there

Thank you so much for taking the time to share this feedback with us here at Clyde and it is reassuring to know that your care was everything you wanted and needed it to be. The team will be delighted to hear it and that you felt supported during what was clearly a difficult time for you. I'll make sure Karen in particular is made aware of your thanks.

I hope things are improving for you now but please do not hesitate to come back to us if you need anything at all.

Genuine good wishes as you move forward

Jacki

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