"The care and dignity"

About: Burnley General Hospital

The care and dignity showed by the consultant and all the staff, to my Father, on Ward six at Burnley General Hospital and at the clinic at Accrington Victoria were exemplary. I visited him when he was a patient and brought him to follow up clinics. All staff were professional and friendly at all times. They made a potentially frightening time as comfortable as possible. I thank all the staff involved for the high levels of care shown and professionalism.

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Response from Burnley General Hospital

Many thanks for your comments regarding your father’s admission to Ward 6 at Burnley General Hospital and visits to the clinic at Accrington Victoria Hospital.

Thank you for taking the time to provide your feedback.

It is lovely to receive such a positive feedback and I am really pleased to hear that the all staff were professional and friendly, treating your father with care and dignity and making his experience as comfortable as possible.

I will ensure your comments are shared with the team who I am sure will be delighted to receive such lovely feedback.

Many thanks again for commenting and best wishes

Melissa Almond

Patient Experience Facilitator

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