"I refuse to come here for my appoitments"

The hospital is unclean, I came in for an operation on my back under a spinal, after surgery I was put onto a ward in a bed which was broken and stuck in the air, I needed the loo so my mum went to ask a nurse to help me, as I had had a spinal and was still a little numb, the nurse said she would have to wait half hour as we are doing handover, so my mum helped me and took me to the loo which was blocked and filthy, my mum asked the nurse if there was another loo I could use to which the nurse replied she can use the men's but it is just as bad. I was discharged and then re admitted 3 days later as the surgeon had stitched my back up when they should of packed it as there was an infection so consequently they stitched the infection in and I ended up back in on IV antibiotics, I find the out patients appointments wipe out a whole day as they never run on time, I have now moved my care to a London hospital and am very pleased with the care there.