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A great experience

Story from nhs.uk

"A great experience"

About: University Hospital (Coventry)

I recently attended the hospital as an outpatient to have my top wisdom teeth removed. I arrived st 8:45am for my 9:00am clinic expecting to be sitting around waiting for some time. I was called into the surgery at 9:05 where I was informed of the procedure, introduced to the dentist and nurses, after making sure I was comfortable and relaxed they began the procedure. I was in and out within 15 minutes, including getting my aftercare information. The team were wonderful, I couldn't have asked for better. I would highly recommend uhcw for dental treatment, and should I need anymore (which hopefully I won't) I would definitely request a referral to uhcw.

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Responses

Response from University Hospital (Coventry) 7 years ago
University Hospital (Coventry)

Submitted on 27/07/2016 at 13:55
Published on nhs.uk on 28/07/2016 at 02:30

Thank you for providing feedback on your recent experience at University Hospital, Coventry.

I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is particularly pleasing to hear that all our staff introduced themselves to you, and provided you with good quality care in a timely manner.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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