About: Stoke Mandeville Hospital Stoke Mandeville Hospital Aylesbury HP21 8AL
Came to A&E with an elderly relative by ambulance, following a serious fall in which he sustained a fracture. We were left stood waiting in the corridor, with my relative, and were ignored by the staff. Everything took a very long time, and we barely saw any staff from hour to hour. No pain relief offered for a fracture, despite him being in a lot of pain and when he was moved, this was unbearable. Sitting with him later on, the trolley was filthy - it had dried blood and dust on the frame, the blood was not his. Reception staff cold and could not have been less reassuring or welcoming if they had tried. Only good point was a lovely staff nurse and a lovely Dr who came later on. Appalling.