"Avoid orthopaedics"

About: King's Mill Hospital

So I was meant to see a Consultant today, what a joke. First after rushing out of the house at 8am I was told the Consultant was in theatre, fair enough so I agreed to see someone else. But they wouldn't have anything to do with me and told me to come back in half hour to see my Consultant. When I did the Consultant came into the waiting room and said they couldn't see anyone because their computer didn't work. I didn't think a doctor needed a computer to look at someone when their notes are in front of the Dr. Never again

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Responses

Response from King's Mill Hospital

Thank you for taking the time to share your feedback, and I am sorry to hear your care was not to the high standards we expect, which is disappointing.

We would welcome an opportunity to learn from your recent experience and understand how we can improve our services. If you would like to discuss this further please contact the Patient Experience Team on 01623 672222 or email:pet@sfh-tr.nhs.uk.

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