"Excellent care in Fracture / Orthopaedic clinic."

About: Queen Elizabeth The Queen Mother Hospital

Contacted the Orthopaedic surgeons' secretary at 0930 and discussed my wifes' condition to them and asked if we could have an earlier outpatient appointment than the given one due to the nature of my wifes' knee following knee replacement surgery. The secretary gave us an appointment for the afternoon to be seen in the clinic.We attended and were promptly seen by one of the team who examined my wifes' knee and then requested an xray which was performed within 10 minutes. Following this we returned to the clinic and the concern was discussed with us in detail. This reassured us tat all was in order.We were both very impressed with the courtesy and professionalism shown to us by all staff. A very big thank you to all.

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Responses

Response from Queen Elizabeth The Queen Mother Hospital

Thank you so much for taking the time for letting us know about your wife's outpatient appointment and its successful outcome.

It is good to hear that your wife was treated with courtesy and professionalism by everyone during the day.

I do hope that your wife's knee starts to feel a little better soon.