"Warferain Clinic. 15/ July"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Unfortunately I have to attend the Warferain Clinic regularly. I go to Altrincham Hospital as it is the nearest to me.
I am disabled due to Arthritis and am not good in the mornings.
I have repeatedly asked for my appointment to be after 10.0 a.m.
It was changed to this last week and I thought it would have been changed again this week.
I hate going anyway as I hate having to negotiate the lethal underground car park.
I arrived at 10.0 a.m.
I didn't feel very well and didn't feel like going but made the effort.
It was a new system. You had to book in at t Reception.
The member of staff on Reception wasn't at all pleasant.
They said I should have been there at 8.32 a.m.
I explained that I thought the appointment had been changed but they said it hadn't.
I think this person put me at the back of the queue as I had to wait three quarters of an hour and I was the last to be called.
I have been going every week recently, but this has been my worst experience and the longest I have had to wait.
I am really upset and unhappy about the system and don't feel like going again.