"Fantastic all round"

About: Queen's Hospital (Romford)

I had my second baby via planned c section here at the end of April, I was a little concerned about what the experience would be like after hearing horror stories about queens however I couldn't have had better care, my partner and I were so impressed.

Every single member of staff we encountered were professional, friendly and made me feel completely at ease. I had had my first child at st Thomas hospital in London and although the labour ward was fantastic, the aftercare in the post natal ward left me feeling a bit less than satisfied. In comparison I couldn't fault the post natal wars at queens, they were less rushed and when I was having a rough night with my baby who wouldn't let me put him down a couple of the midwives came and sat and held him for me for as long as they could so I could at least get 15-20 minutes rest. Even the cleaning staff and ladies that bring your food were lovely and all said congratulations. Well done queens!

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Responses

Response from Queen's Hospital

I would firstly like to start by saying congratulations on the birth of your baby. I’m delighted to hear about your experience, thank you for taking the time to comment on your care. It’s wonderful to know that everyone treated you well, I am very proud of everyone in the maternity department as they have worked extremely hard to make sure that all our patients we care for get a positive experience. I will ensure that your comments are passed onto them, thank you one again for taking the time to make us aware of your experience.

Yours sincerely

Kathryn Halford

Chief Nurse

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