"Excellent care and treatment"

About: Hinchingbrooke Hospital

I arrived at the hospital in the early hours of Sunday morning with pains in my abdomen. Although there was a short wait to be seen, I expected it to be longer! Brilliant care in A&E, they listened to my symptoms and investigated the problem. This hospital is not my local hospital as I was visiting family for the weekend and my local hospital had failed to diagnose me the week before! Once A&e had done their investigations I was taken to ATSU. The nurses and health care assistants were very kind, thorough and helpful. They ensured I was comfortable and not in pain. I was in ATSU until Thursday evening- I couldn't have asked for better care. I was then moved to juniper ward. A lovely nurse was so very kind to me, when I was upset, the nurse spent time reassuring me and checking I was ok. I must say not all the staff in this ward were as welcoming or caring as them! The care I received on that ward wasn't as good as ATSU but I didn't let it dampen my overall experience. I was discharged on Friday ( having to wait from 9:40-15:00 for my prescription was a bit tedious). I am due to return for some minor surgery and although a little anxious I hope I get the same level of care. A big thank you to all that made my experience the best it could be. Staff of ATSU deserve a medal!

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Responses

Response from Hinchingbrooke Hospital

Thank you for leaving such a fantastic review. We're delighted to hear that your overall experience was a positive one and will pass on your thanks to the teams involved in your care.

We hope that you are feeling much better soon, and wish you well for your minor surgery.

If you do have any concerns or need to discuss anything in more detail, you can always contact our

Patient Advice and Liaison Service (PALS) on 01480 428964, or by email: hch-tr.pals@nhs.net, who will be happy to assist.

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