"Excellent visit"

I have knee problem.

The member of staff did lots of checks, full medical survey and also checking out my knee to see what I could or could not do.

Once they had diagnosed the problem they made me feel at ease, gave me some ultra sound and exercises.

The treatment and staff here were great but the facility feels a little unwelcoming, maybe it was the time of day as my appointment was ta 16.30 but it felt very soulless.

I was there for the treatment not the atmosphere and the treatment was excellent.

Story from NHS Choices

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Responses

Response from Churchill House

Hello,

Thank you for your posting and your kind comments. We are pleased to see that you were satisfied with your treatment but will take on board your comments about the environment. I have shared your feedback with relevant staff. I am sure that they will appreciate this.

Kind Regards,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 01189605027 e mail: trevor.lyalle@berkshire.nhs.uk

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