"From the very start, they have shown mum respect"

About: Elm Lodge / Cognitive Impairment & Dementia

(as a relative),

My mum had to attend the memory clinic at Elm Lodge, Greenford. From the very start, they have shown mum respect, a high standard of care, attention, help and support with both my mum and myself.

They explained what kind of dementia she has and how they can treat it and how they will support her and myself. An excellent service and brilliant staff to help us with a major health condition.

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Response from Jackie Jervis, Senior Nurse Practitioner, West London Mental Health NHS Trust

Dear Ebb797

Thank you for you comment. I am happy to hear that CIDS West were able to provide the respect, attention, help and support that your mum needed during this assessment process, and to a high standard.

Thank you for your positive comments. I will pass them onto the team.

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