"Surgical Triage"

About: Royal Blackburn Hospital

I have just spent 4 days with my 16 year old daughter who was experiencing severe abdominal pain on the Surgical Triage Unit . I would like to thank the consultant and their team for the wonderful care and attention that we received.

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Response from Royal Blackburn Hospital

Dear Sharron

Many thanks for your feedback on your experience of the Surgical Triage Unit at Royal Blackburn Hospital and thank you for taking the time to do so.

I do hope your daughter is recovering well following her admission.

I am so pleased that you experienced such wonderful care and attention following your daughters admission and I will ensure your comments are shared with the team who I am sure will be delighted to hear such lovely feedback.

If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services.

You can either contact me (Helen Ritchie) on 01254 734471 or email me on Helen.ritchie@elht.nhs.uk

Many thanks again for commenting and best wishes

Helen Ritchie

Senior Patient Experience Facilitator

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