"Surgery cancelled 3 times and no 28 day rule..."

About: Hereford County Hospital

Very disappointed in hereford county hospital gyne....I've waited 6 months for "urgent hysterectomy" it's been cancelled 3 times ...I've been told 28 day rule doesn't apply due to lack of surgeons in hereford! ....I ring and never get any date ...I've made formal complaint and heard nothing back.....really not happy with this as they are playing with people's lives! ....the 18 week pathway is a joke...I've they don't have the right surgeons, why not refer straight away to a hospital that does? Why keep patients waiting in limbo ? ...something really needs to be sorted out

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Responses

Response from Hereford County Hospital

On behalf of Wye Valley NHS Trust I wish to thank you for taking the time to provide us with your feedback.

If you would like to contact the Patient Experience Team on 01432 372986 we would be happy to discuss your concerns.

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