"Saturday admittance"

About: Derriford Hospital

On the afternoon of Saturday 2nd July 2016, our daughter was admitted to Derriford Hospital via two out-of-hours doctors and A&E, suffering with severe adult bacterial tonsillitis. We want to thank the out-of-hours doctors, the A&E staff, and the ENT doctor and specialist who treated her with expertise and compassion in the A&E department. Thank you very much.

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Thank you for taking the time to share your recent experiences of the care your daughter received from the out of hours GP service and our Emergency Department. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments on the care she received and the praise you have given to staff.

I will ensure a copy of your post is shared with the teams involved in her care. Comments of support and thanks are so important to our staff and I know they will be very grateful to read your positive comments.

With best wishes

Claire Jukes

Patient Services Support Manager

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