"I cannot praise the staff at the hospital enough for their care"

About: Hairmyres Hospital / Ophthalmology

(as a parent/guardian),

My son had eye surgery last week and I cannot praise the staff at the hospital enough for their care. From the student nurses to the surgeons and anesthetists the care my son received was brilliant. I should add the staff not only looked after my son but also supported me and my family through the ordeal, calming us all down and being understanding in the face of our anxiety. One of the nurses, Leslie, was particularly kind. It’s so easy to take the care and service provided for granted but I wanted the staff to know how much I appreciated not only what they did for my son but also how their care was administered. Thank you to all the staff.

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Response from Gwen MacIntyre, Senior Nurse, Surgical & Critical care, Hairmyres Hospital

picture of Gwen MacIntyre

Dear Ebb619,

Thank you for your kind feedback which I'll ensure is shared with our Ophthalmology team.

We endeavour to provide a person centered approach to care and this includes showing compassion and support for our relatives along with the patients.

I'm so pleased that you and your family felt this support and care from all our staff and I'll share your post with Leslie in particular.

I hope your son is recovering well with kind regards.


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Update posted by Ebb619 (a parent/guardian)

Thank you so much again he's doin fantastic thank you again for replying to my message