"The clinic is the very best place for a patient"

About: Claybrook Centre Hammersmith Hospital / Diabetic medicine

(as the patient),

The clinic is the very best place for a patient, welcoming by the staff means very hospitable staff. Moreover, the doctor I have seen recently was very helpful. He gives you an agreement, asks you questions which makes you very comfortable. The receptionists are the very best people, which gives you confidence to carry on your treatment. Further advise others to have treatment.

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Responses

Response from Service Manager, West London Mental Health NHS Trust

Dear Sir/Madam

Thank you very much for taking the time to give us feedback on your experience. It really does make a difference to hear from people as it allows us an opportunity to improve the care we provide and also to give positive feedback to staff when we get it right.

It is great to hear that you have had such a postive experience and will ensure that feedback is provided to staff who work in the clinic, especially our receptionists.

Thanks Again

Robert Murray, Head of Service