"Eye clinic"

About: University Hospital (Coventry)

I took my little boy to the emergency eye clinic this morning. He saw the triage nurse within two hours which may seem a long time but there had been emergencies within that period. An appointment was made for this afternoon to see the Opthamologist at 2pm. By 2.35 my son had a diagnosis, medication and we were on our way home with a follow up appointment in 10 days. The staff were extremely busy but nothing was too much trouble for them. I would definately recommend this department if any eye problems.

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Responses

Response from University Hospital (Coventry)

Thank you for providing feedback on your experience at University Hospital, Coventry.

I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is brilliant to hear about the efficient service you and your little boy received and the help that our staff gave you both.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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