About: Stoke Mandeville Hospital

TOTALLY disgusted with this hospital. I live in High Wycombe so have to FIRSTLY travel miles to and from Stoke Mandeville in a taxi due to not driving.. I have had a broken thumb since December 18th, 2 surgerys cancelled after arriving and . £50 both times on taxi fare, and then go for a check up 5 waiting hours to be told

I won't be having surgery weeks after the break and I'm told I might need surgery because the break is the same as it was! I've called them countless times to be told I've been discharged on my paperwork. So I was sat signed off work from The busy private hospital

I work In, in a disgusting 3 week old cast, discharged from the hospital when my thumb is still broken and then was cut off the phone line after waiting 15mins on hold. Staff and the hospital in general is a total liability. My thumb is broken 4 months later still and I'll probably suffer with problems later in life now with my right hand/thumb because The Staff do not do their jobs correctly!!!! I will be visiting minor injuries today for an x ray and taking this further.

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Response from Buckinghamshire Healthcare NHS Trust

Dear C Warden

I am so sorry to learn that you are still experiencing problems getting the necessary treatment for your broken thumb and I can understand how inconvenient and frustrating this must be for you.

We would like to to try and resolve this matter for you. If you are happy to share more detail about your specific experience with us, please contact our dedicated Patient Advice and Liaison Service (PALS) on 01296 316042 or email pals@buckshealthcare.nhs.uk