"Bad experience when calling Orthotics Department"
About: Stirling Community Hospital / Orthotics Department Stirling Community Hospital Orthotics Department FK8 2AU
Posted by Lofty 499 (as ),
Waiting list to be seen wasnt long so I didnt have to wait long for my appointment and when I came to my appointment I was seen immediately and didnt have to wait.
A coffee vending machine would be nice for the waiting room as my transport often means I am here an hour early.
The only bad experience I have had was when I telephoned the Orthotics department the telephone staff could have a better manner on the phone. I had to cancel an appointment for my new shoes which I was very much looking forward to. I became unwell on the journey to the hospital and although my husband was very stressed and worried about me, he managed to telephone to cancel the appointment. The lady on the phone was very rude and unsympathetic.