"What a great team of people you have at St Mary's"

About: St Mary's Hospital

I had come to the IOW on holiday when I fell and fractured my femur so I arrived at St Mary's with no preconceptions at all about the hospital or the standard of treatment I might receive. From the moment I arrived in A&E until my discharge six days later I was always treated with care and respect and I felt I was very fortunate to be in such good hands. I spent time on both Luccombe and Alverstone wards and everyone I came into contact with was professional and caring with time to talk to me and offer reassurance when I needed it.

The food was consistently good and all the ancillary staff and volunteers I met were friendly and helpful.

Altogether I came away with a very positive impression of the standard of care in both the orthopaedic department and the hospital in general.

Many thanks to everyone who contributed to my care.

Story from NHS Choices

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Responses

Response from St Mary's Hospital

Thank you so much for your positive comments about our hospital; and I am sorry to hear that you required our services during your holiday to the Isle of Wight, and was pleased to read that the care and treatment you received during your stay with us was positive, as the teams always strive to deliver high quality care.

I have shared your comments with the relevant teams mentioned, and I am sure they will joining me in sending you best wishes, and hope you are making a good recovery.

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