"12 hours in a n e then I had to sleept on the..."

About: Royal Bolton Hospital

I arrived with a 15yr old who was in my care, she was assesed then we were left waiting and waiting aparently on a phone call, after 12 hours of waiting in a n e with still no answers we were taken to a show ward, a bed for the yp a chair for me, nobody asked if I had any health needs of already spent 12 hours on hard chairs waiting I have a bad back and was recently widnes of work vexatious of it,

I asked could I also elsewhere the and the answer was no, I slept on the hospital floor next to a bed in my clothes issuing my handbag as a pillow till a nurse eventually brought me a blanket and pillow, no one asked if I was OK, I work and pay my taxes so I pay for my care I don't visit ane often this visit was through my employers,,

Story from NHS Choices

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Response from Royal Bolton Hospital

Dear Lisa, it is difficult to look into your concerns without further information. If you would like to discuss please would you contact Jayne Monaghan,

Ward Manager, E5 Children’s Unit/F5 SSPAU, on (01204)390405

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