"My trip to accident and emergency"

About: United Lincolnshire Hospitals NHS Trust

(as the patient),

I attended accident and emergency with a posteria dislocation in my right shoulder. I also have a rare genetic condition called Ehlers-Danlos syndrome.

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Responses

Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Dear Zebra warrior,

Thank you for leaving your feedback on the Patient Opinion website.

It would be nice to have a few more details about your experience, so the information can be passed on to the relevant teams.

Could I ask you to contact me, either by telephone on 01476 464560, or by e-mail at Sharon.kidd@ulh.nhs.uk, and let me know which A&E department you went to, and whether your experience was good or bad.

If your experience was not a good one, some details of what we could have done better would also be appreciated, as this type of detail is very important in helping us to understand where we need to make improvements.

I look forward to hearing from you shortly.

Best regards,

Sharon Kidd, Patient Experience Manager

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Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Dear Zebra Warrior

Just wanted to say thank you very much for contacting me today. As promised I have shared your lovely comments with the staff and management of Ward 2 and A&E at Grantham Hospital. I know it will make them feel really proud.

Best wishes

Sharon

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Response from United Lincolnshire Hospitals NHS Trust

Dear Zebra Warrior

Thank you very much for taking the time to share your comments. We always try to treat people as we would like to be treated. I will be sure to share all your comments with all members of our team.

Best wishes

Teresa Shepherd, Sister in Accident and Emergency Department