"This is not the first time they have forgotten to attend visits"
About: Barnet, Enfield And Haringey Mental Health NHS Trust / Crisis resolution Barnet, Enfield And Haringey Mental Health NHS Trust Crisis resolution EN2 8JL
Posted by maple syrup (as ),
Recently I had a meeting with the Enfield Crisis Resolution Home Treatment Team. The concerns about me were so severe that the team suggested I go into hospital. I have found previous hospital stays very difficult so it was agreed that I should instead stay in a Recovery House as soon as a bed became available. In the meantime, the crisis team decided they should visit me every other day. On the day arranged for their first visit, they did not turn up. Apparently it was an oversight. The crisis team has been involved in my care before and this is not the first time they have forgotten to attend visits that are in place as an alternative to hospitalisation. I have repeatedly raised concerns with Barnet, Enfield and Haringey Mental Health Trust about the standard of care being delivered by the crisis team and yet patient safety continues to be 'forgotten'.